FAQs
If the FAQs didn't cover what you're curious about, no worries! Head over to our Contact Us page and use the contact form or directly send your query to hey@peachybash.com. We're here for all your needs. 🍑💌
🚚 ORDERS & SHIPPING
📏 What size should I get?
For the best fit, please refer to the individual product listing images and description. We provide detailed sizing information there to help you pick the perfect size!
👕 What colors are available?
The available colors for each product can be found in its individual listing images and description. Take a look there to see all the vibrant options!
🎨 Can I have a custom design?
Absolutely! Got a unique design, catchy slogan? We're here to bring it to life. Don't hesitate to message us. We’re all about creating that one-of-a-kind piece that reflects your unique style.
🌍 Do you ship internationally?
Right now, we only ship within Canada but stay tuned! We're working on expanding soon.
⏰ How long does shipping take?
Your order usually ships within 1-2 business days. Since each item is custom-crafted just for you, processing times can occasionally vary, especially during busy sales or promotions, but don't worry, you'll get clear updates at checkout and through your confirmation email.
Shipping times:
🇺🇸 USA:
- 🚚 Standard Shipping: Delivery within 5 business days
- ✈️ Priority Shipping: Delivery within 2-4 business days
- 🚀 Express Shipping: Delivery within 1-2 business days
🇨🇦 Canada:
- 🚚 Standard: 7-21 business days
- ✈️ Priority: 6-10 business days
And yes, you'll get tracking info to keep an eye on your package every step of the way! Just a heads-up for Canadian orders: any customs fees are your responsibility.
💰 How much is the shipping cost?
Shipping costs vary depending on your location and chosen shipping method. You'll see the exact shipping cost clearly shown at checkout before completing your purchase!
🚚 How can I track my order?
Once your order ships, we'll send you an email with your tracking info, so you can easily keep tabs on your package every step of the way!
🤭 Oops, I typed my address wrong! Can we fix that?
No worries! If you spot an error, please reach out to us ASAP at hey@peachybash.com. If your order hasn't shipped yet, we'll happily update your address.
🤔 Where's my order? I haven't received it yet!
If you're still waiting on your order, just shoot us an email at hey@peachybash.com, and we'll help track it down for you ASAP!
💌 How can I contact you?
Questions, comments, or just want to say hi? Email us at hey@peachybash.com, message us on Instagram, or use our Contact Us form and we'll get back to you quickly!
💳 PAYMENT & PRICING
💲 Which currencies can I shop in?
Our website displays prices in the sweet USD (US Dollars).
If you're rocking a different currency card, it'll automatically get converted using your card issuer's daily exchange rate when making the purchase.
💳 When will my card be charged?
If you use a debit card or PayPal, payment is taken when you place your order. For credit card users, the full payment is taken once we're ready to ship. Just a note, your bank might reserve the order amount immediately. Thanks for shopping with us!
💰 Which payment methods do you accept?
We've got you covered! We accept PayPal, Visa, Mastercard, American Express, and Discover Card. Feel free to shop with your preferred method, anytime you like. Happy shopping!
🔒 How secure is my personal information?
Your privacy is super important to us! We never store or have access to your card details, payments are securely handled through trusted platforms like Shopify Payments and PayPal, keeping your info safe and sound.
🔄 RETURNS & REFUNDS
🔄 What's your return and exchange policy?
Because our items are custom-made just for you, we can't accept returns or exchanges unless there's an oopsie on our part like a misprint or defect.
Keep in mind that sizes can vary, so if you're not sure, maybe order one item first to see how it fits before going all in. Unfortunately, we can't take returns for sizing issues once your order's been printed.
For full details on our returns & refund policy, please visit Returns & Refunds Page